Investing in technology to deliver best practices is a cornerstone of our long range strategy. Client needs, as well as internal operational and reporting needs, continue to change and grow rapidly. We view technological leadership in our field as a key differentiator now and we will increasingly do so in the future.

ABM’s investment in Thin Client Infrastructure and J.D. Edwards Enterprise Resource Planning were critical elements in a continuing technology improvement program that includes high quality video conferencing across the country to enhance management involvement and support, ABM Online University, offering custom and third party courses for employees, Custom Web Sites to meet specific customer communication requirements via the web, and STORM (simple, timely online reporting for managers), providing ABM middle managers with immediate access to relevant management reports in a single location.

In addition to our corporate technological investments, you will find this same commitment level resounding through each of our individual companies. There is a continuing effort to develop and enhance functional trade-related tools for improving job performance as well as informational tools that improve management initiative.

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