American Commercial Security Services and their sister company Security Services of America are  wholly-owned subsidiaries of ABM Industries Incorporated, are one of the largest employers of security officers in the country, and are collectively ranked among the Top-10 security companies in the United States.  ACSS is Headquartered in Houston, Texas, and SSA is headquartered in Morehead City, North Carolina.  Combined they have more than 11,000 employees providing services in 38 states through 54 branch and district offices.  The organization’s mission is to provide customized services through direct channels, utilizing hands-on management support.  ACSS is also known by the trade name ABM Security Services in San Francisco and Chicago.  SSA is known by the trade name Silverhawk Security in the Midwest and Elite Protective in certain areas of south Florida.

ACSS specializes in security services for these facilities:

• Commercial and industrial complexes
• Health care facilities
• High-rise buildings
• High-tech facilities
• Financial institutions
• Gated residential communities

ACSS offers a broad range of security services, including:

• Uniformed and plainclothes security professionals
• Background investigations
• Concierge services
• Patrol and alarm response
• Security consulting
• Security trained support personnel
• Special events coverage
• Workplace violence solutions

“Our success can be measured in many ways,” says John Moore, President of ABM’s American Commercial Security Services (ACSS), “but there’s more to a company than data and spreadsheets.  The impressive growth and stature of ACSS in our industry did not happen overnight; it’s the result of more than thirty years of individual efforts and the personal dedication of our employees.”

For many businesses, adapting to the needs of changing markets can be risky, especially if they are unprepared to respond.  “At ACSS, a key factor in our success has been our ability to sense the changing requirements in the security industry and evolve accordingly.  And much of that success is attributable to the talent and effort of our management and staff.”

“Security guards have become security officers, with added skills and responsibilities.  Providing security in an office lobby is now much more than observing pedestrian traffic; it now includes the operation of sophisticated electronic systems.  And our security managers must be skilled in operation procedures and software systems in addition to their military, law enforcement or other security experience and expertise.”

“But the real secret to our success is the dedication and longevity of our team,” says Moore, “many of whom joined ACSS before me.  They remain committed to our service philosophy and are enthusiastic about change: two essential factors that have made us an industry leader and a valuable partner to our customers.  The security industry is truly a people business, and we are proud to employ and serve the best of the best.”

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