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Quality

Ampco System Parking places a high priority on providing our clients with quality service.  We are not only knowledgeable in all aspects of parking, but we subject ourselves to the scrutiny of customer service and revenue audits conducted by third party auditors.  These audits provide us with a score card containing improvements that need to be implemented.

We utilize in-house auditors to conduct facility Quality Assurance Inspections.  These inspections measure quality in several areas, including office/booth appearance, equipment, structure/surface lot conditions, signage/graphics and personnel and courtesy.  It is only through consistently measuring our existing service levels that we can establish new benchmarks for improvement.

Ampco System Parking facilities that continue to excel in customer service and meet their financial goals are recognized for their achievements, and are presented quarterly with an Outstanding Location Award.  Third party recognition has also been received from the Building Owners and Managers Association (BOMA), presenting Ampco System Parking managed facilities the Building of the Year Award both locally and nationally.



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