ABM Janitorial Services utilizes state of the art technical systems to improve communication, increase worker productivity, and integrate processes to measure success.  We have a dedicated IT department focused on the needs of our industry and to provide technical support to the field.  This team is augmented by forming vendor alliances and consulting with skilled contractors.

Our systems have been recognized and awarded,  from our National Call Center to our integrated thin-client based communication structure.  These programs are designed to provide critical and routine communication, both internally and externally.   

Our SMART (Surveys Made Available Real Time) Quality Assurance tool fits into any customer environment, from single location sites to hundreds of locations nationwide.  Information is qualified, quantified and communicated.  Results are then analyzed and improvements implemented. 

Major investments in technology are an ongoing function of our commitment.  We lead the industry in the application of technology.  Our  technology solutions:

• Control costs through our Labor Management System
• Assure cleaning quality with our Quality Assurance System
• Deliver on scheduled services with our Periodic Task Program
• Communicate efficiently over a Wide Area Network
• Deliver technical support that keeps the focus on cleaning
• Provide accurate, timely financial information
• Consolidate information to drive process improvements

ABM Janitorial Services is consistently leading the field in initiating the use of more efficient cleaning approaches.  This includes environmentally friendly chemicals, simplified chemical mixing centers, enhanced vacuum filtration systems, light weight, maneuverable equipment, and an ongoing investment in specialty equipment.

Our commitment is to continue developing technology that will improve our service, quality and cost-effectiveness.

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