Automotive Production California

At a major auto assembly and manufacturing plant in California, the management sought ways to create efficiencies, both from a manpower and financial standpoint.  However, it was also important to maintain a high level of service in various realms of the plant’s functionality.  ABM has been servicing this 5 million square-foot facility since 1984.

Since the inception of this project – initially an eleven team-member cleaning crew – the customer has been impressed with ABM’s consistently excellent service delivery and focus on labor efficiency.  The ABM staff now performs janitorial services, specialized cleaning of assembly and production equipment,  trash handling and sorting, production floor maintenance, exterior maintenance, hazardous material handling, spill response, bus driving and recycling.

During our performance of service, our janitorial services team has identified and implemented multiple “Kaizan” initiatives resulting in several million dollars of operating cost reductions.  These have included:

• Introduction of a new floor finish system
• Revision and standardization of scope of services
• Restructuring separate union wage structure and fringe benefits for janitorial staff
• Implementation of a work order management system to directly allocate above-standard services by cost center and streamline service delivery

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