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Communications
At ABM Engineering Services, we have created a corporate culture of listening and responding to our clients. In response to our clients’ feedback, we have established a robust management and technical support team to meet their needs:

  • Our network of over 35 regional and district managers provide direct geographic expertise across the country.

  • We establish account managers for clients who have broad geographic challenges and require a single point of contact to coordinate initiatives across large multi-regional portfolios.

  • Our senior professionals and specialists directly assist our clients with a range of needs, including technical advice, energy conservation, union relations, recruiting, safety, technology, material handling, personnel analysis, consolidated billing services, accounting support, and more.

  • As part of our ISO 9000 certified quality assurance program, we continually train our managers on customer service.

  • Because we value the need to communicate with our clients regularly, we build communication schedules and governance committees into our transition and account management plans.

    Moreover, we want to know how we can improve. Integral with our ISO program, we survey our clients annually to ensure we deliver on our promises. Please review our case studies for more about how we serve our clients.


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